Brooke was phenomenal! She helped me get everything I needed in less than 30 minutes for a long trip across the country. She even said to come back, and they would take care of anything I needed adjusted on my bike. I came back and even though Brooke wasn't there, the rest of the staff was amazing! Good sense of humor, and a very pleasurable experience.
My wife and I purchased an adult tricycle from Scheller's and the experience was great. The provided space for my wife to ride the tricycle and were helpful In selecting the features. Their suggestion was to get the geared tricycle and that was spot on. We returned in a couple of days to get rack to carry both the tricycle and a road bike and again the selection was perfect. They assembled the rack and helped to place it on the car. The assembly was well done and everything is working out well.
Had a GREAT experience with Marty and Gerald as I was riding in the Mayor's Bike ride on Monday. My tire went flat on the bike, they came up in a van and promptly fixed it on the spot!!! Both very friendly, polite and prompt!! NICE JOB!!! THANK YOU!!
During the Memorial Day bike, hike & paddle event while on 12.5 mile bike ride I caught a flat tire...lucky 4 me Schellers had service vans riding along the course the 2 gentleman Marty & Gerald got me together in rapid tim...for a second i thought I was in the indy 500. Two fine men that appreciate their job...what a wonderful service they provided. Ironically 2yrs ago my 10yr old son caught a flat while riding in the event. What are the odds to that 2 out 3 years Schellers was there to save my day? If i could give a 10 star review I would without a doubt. Thank you Schellers!!!
From start to finish, my experience with the Scheller's team was fantastic. I had flooring installed in my workout room; it was done most professionally and looks beautiful. I also ordered equipment, a universal gym and treadmill. They were delivered and set up beautifully. The whole process was seamless. Greg Scheller and Brooke Crum were wonderful to work with. Always communicative and friendly. They were both very patient with all of my questions and spent a lot of their time ensuring I got exactly what I was looking for. Scheller's has you covered for all of your fitness needs! I recommend them without reservation and can't wait to make my next fitness purchase there!
Staff is so friendly and helpful! Took my bike in to get fixed and was out of the shop within 10 minutes. Super quick and the best prices in town. Andy even put it back on my car for me in the pouring rain. They go above and beyond, definitely recommended!
I came in to purchase a new skewer for my front bike wheel. I made the mistake of not bringing in the wheel, and ended up buying a skewer that was too long. So I came back and got a different one. The staff was very understanding and great to work with. This is the place to go for all of your cycling needs!
Sent replacement parts while on vacation, very happy with service.
Andy at Scheller’s filed a claim with Trek and kept me posted every step of the way. Trek sent a new bike in keeping with their lifetime warranty on the frame and I am back on the road. The professionalism displayed by Andy at Scheller’s is first-rate and I highly recommend it!
Very pleasant employees. Great selection of bikes. They also have recumbent bikes. Good prices as well.
I buy all my bikes here. Keith is my go to for biking questions.
They really take care of their customers. They will make sure that everything on your bike works properly and I think the policy is that when you walk in they come ask you what they can help with. Very personal treatment and a lot of help!
Customer service was great. Came in for general maintenance Kirk was there to assist with my questions i had and afterwards asked if there was anything else i needed. Very friendly and professional.
Earl was very knowledgeable and informative. He answered all our questions and helped pick out the best bike and accessories for our budget. Will definitely be back.
Scheduled a fitting with Andy based on hearing from others that he does a really good job with all things bike. After my appointment, I can say that is absolutely true. I will be back to Scheller's to see Andy for all my cycling needs.
Ian and Jake went out of their way to help one of my riders today. I am a coach & was riding with one of my athletes today. He was test riding a bike from Scheller's Middletown that had a mechanical issue. We called the store & the did a roadside repair while we had a coffee at a coffee shop we were near. We continued & had a great ride. Nice job guys!
Took time to answer an emailed question from me. Was fully responded to and kept me from making a mistake with my bike. Very helpful.
I had a wonderful experience purchasing a new bike at Scheller’s - Middletown. I actually went in to have my former bike refurbished. After weighing the costs of the refurbishment versus buying a new model, Briz Mason & I decided that the better money would be spent on a new bike. Briz was polite, courteous and very knowledgeable as we weighed all the options. I am very satisfied and will definitely be back. Thanks to the entire Scheller team.
Awesome experience, Jesse was a great help. I bought my first road bike, and Jesse was extremely patience, helpful, and accommodating. I can’t say enough good things about the experience.
Needed special kind of gloves and clerk knew exactly what I wanted. I was in and out in less than 5 minutes! Excellent service by very knowledgable clerk and very good price.
Great bike shop. Went in knowing next to nothing about what I was looking for. They were great. Put the bike together for me that day so I could ride it later, helped show me how to install my trunk rack, and just great customer care.
Knowledgable staff, amazing service, excellent inventory for all your biking, exercising and general fitness needs.
I had an issue with a 10-year old Schwinn stationary bike. The Scheller's team at both the Okolona and Middletown stores, especially Paul at the Okolona location, helped me troubleshoot the problem. They were extremely patient throughout the process and went above and beyond expectation. This is one example of why I support small businesses like Scheller’s Fitness & Cycling. They appreciate my business and take care of the customer long after the sale. Way to go Scheller’s!
I went in needing a Tri bike but I had budget issues. I originally talked with Jesse and he did a great job! Took time and helped educate me on what I needed. I came back about 2-3 weeks later to get. I am pleased with the bike I selected and I'm hoping that I will enjoy the biking portion of my next Tri!
I had a wonderful experience with Gerald Griggs. Excellent employee he was very patient, kind, honest and knowledgeable. He helped my wife purchase a bike and he did a great job way to go Gerald and I love Scheller's Preston HWY
I stopped in a few weeks ago for a PrecisionFit and could not have had a more pleasant and rewarding time than what I experienced. Brooke is extremely knowledgeable and she shared numerous tips to assist me in my overall cycling (triathlete) improvement efforts. The PrecisionFit equipment and process is top of the line and cutting edge utilizing the most up-to-date technology to make both large and small adjustments. In a little over an hour, I went from only being able to stay in the aero position comfortably for 5 to 6 minutes to over an hour the following day. My power and cadence have also increased significantly. I just completed a 4 hour ride this past weekend where I spent over 95% of the time in the aero position. Thanks to Brooke and Scheller's, my cycling experience has greatly improved and is far more enjoyable! Looking forward to my first full IRONMAN in September.
Schellers has done it again, The St. Matthews location is awesome. Brooke and John will take great care of you!
Staff was very helpful. I needed a bike and they helped me find the right one. I knew pretty much what I needed but they made sure I was informed on everything before sending me out the door.
I don't visit this store frequently, but yesterday, I walked in and was immediately greeted, "Hey, Jacob! How have you been?" I think this employee's name was Kieth, idk, but the point is, he remembered me. The welcoming greeting I received here is a sharp contrast to Clarksville Schwinn, and I believe I will stop going to Schwinn and exclusively shop at schellers. I'll recommend this schellers location to anybody who asks about cycling. I also bought some cool sunglasses while I was there.
Love Scheller's in Clarksville. They have been fantastic. Will be back!!!
Jesse Roberson from Scheller's is AWESOME! He made the time for me today, to help me with some bike maintenance + educated me on some basics of triathlon cycling. I am brand new to this sport & cycling, so his time is greatly appreciated. Scheller's customer service & care is outstanding! I highly recommend Scheller's to EVERYONE!
I normally don't write reviews but I thought this place is worthy of a review from me. I have bought 2 mountain bikes this year, one in late May and the other in November. The knowledge and friendliness of the staff is great and all are bike riders as well, this helped me in making my decision on buying the 2 bikes I did . The staff is willing to go out and ride with you after hours just to make sure you like what you bought. Keep up the great work guys.